The most valuable skill is to turn knowledge into productive habits.
Dr. Burak Malkoc
Find Out How Your Employees Learn
Taxonomy of Strategy Practice
Strategy formulation and deployment are organization-wide efforts. As such, we expose all participants to appropriate content knowledge so that each person can speak about strategy intelligently. We have extensive experience in this topic, and relevant content will increase the application efficacy of behavioral strategy to your firm.
Andragogy and Job Aids
Andragogy is the study of adult learning. We will explain why and how your employees learn and implement new skills to obtain different results. Otherwise, what is the definition of insanity: doing and re-doing the same things and expecting different results? We help you build critical process Job Aids to ensure consistency and measurability. Our Job Aid format is proprietary and has been tested at multinational corporations with more than 5,000 employees.
The Forgetting Curve
More than a century ago, German psychologist Herman Ebbinghaus discovered that we forget 75% of the information we receive in less than 24 hours. In the knowledge economy of the 21st century, we need to have a clear strategy about how we will retain valuable information to create a competitive advantage.
Determinants of Human Behavior
We offer workshops in which participants discuss and learn through interactions the key factors influencing their behaviors: short-term reactionary impulses, cognitive and non-cognitive behaviors, and dialogical behaviors. This is extremely revelatory workshop as most individual don't have clear taxonomy of their behaviors and therefore don't know their antecedents.
Consciousness and Energy Leadership
We combine consciousness research with leadership nomenclature to deliver inspiring, educational, and habit-building communications. We coach senior leaders to become audience-centric to increase energy and ownership. (Actually, participatory approaches increase ownership as human beings love supporting the ideas they have formulated.)
Study Our Signature Projects and Shorten Implementation Time
Leadership Development
Definition of Leadership: Model behaviors for associates to reach their objectives efficiently while contributing to higher-level goals. Our leadership development programs will help your key managers learn rule number one of strategic leadership: how to listen to associates and document their ideas. Most leaders are focused on sharing expertise and influencing their associates based on positional power. Please ask for the "Listen to Innovate" program to learn more about this topic. Secondly, we train your key leaders on how to communicate critical messages and inspire associates. Ask for a copy of the inspirational communication template.
Mergers & Acquisitions
Did you know that 80% of M&As do not deliver their planned financial results? On paper, synergestic values are almost unlimited. In reality, there are too many barriers to overcome. We designed an integrated change and project management to exceed expectations. We will provide the context, the methods and techniques we deployed to achieve superior results.
Reduce Days Sales Outstanding
Regional President of Denver Oprations told me: Burak, customer are using the company as a bank. What can you do to reduce Accounts Receivable balances? Focused efforts and two years time has produced $10 M additional cash flow. Please ask for a one pager project summary.
Software Updates Are Taking up Too Long
IT management team's main complaint was that operations did not adopt changes or improvements to the platforms. In one year we doubled the number of bug fixes and operations loved our IT teams.
What is the Customers Problem We are solving
The difference is huge as evidenced by market value of a closely held company: selling products to customers vs. providing solutions clients can not figure out on their own. We have multiple examples, and use systematic approaches adapted to your business..
Business Process Improvement
We provide customized business process improvement solutions that will help you streamline your processes, reduce waste, and improve your bottom line. We have increased market share by 1% while doubling the profitability in less than two years and creating huge ownership in the workforce. We have our slides and data to share with you at your convenience.
Original Research Projects Underway
Organizational Intelligence 2.0
Organizational Intelligence 2.0
Organizational Intelligence 2.0
Our proprietary content will be the topic of an upcoming non-fiction: Organizational Intelligence. It will showcase our research, our findings, examples, and processes to deploy organizational intelligence at your firm.
Research Article
Organizational Intelligence 2.0
Organizational Intelligence 2.0
The article (with co-author Dr. Daniel Trujillo) explored the relationship of social psychology factors to innovative capability. In the first quarter of the 21st century, innovation is the most sustainable source of competitive advantage. We tested statistical significance of dialogical characteristics that can facilitate new knowledge creation to predict innovation. We are in the final stages of crafting our paper and submitsring it for publishing.
Social Psychology Experiment
Organizational Intelligence 2.0
Social Psychology Experiment
We are in the experimentation phase of this novel research on the topic of "Syncrony". Organizations need to energize their members to deliver on common goals. However, individualistic behaviors are self serving. We inquire the conditions necessary to create synchronicity among employees and test if the phenomenon is capable of reducing personal barriers.
Measure to Improve: Using Proprietary Assessments
KPIs
We deploy metrics and key performance indicators in critical processes such as customer acquisition, revenue, and safety. We also build automated dashboards and databases so that anyone in the organization can extract data to perform specific analyses.
Financial Indicators
We educate the workforce in operational finance to exert budgetary control at the team and functional levels. Based on prior experience, increased awareness and ownership can significantly improve short-term performance.
Organizational Assessments
We have extensive experience in survey methods to assess predictors of organizational performance. We use the Qualtrix instrument to assess innovation perception, conscious awareness, goal congruence, and active, empathetic listening skills. Along with leadership competencies these behavioral indicators are crucial determinants in the optimal functioning of an organization.
Personal Development & Growth (PDG)
Ice Breaker Speech
Conscious awareness is the new frontier for humans to conquer and consequently intentionally build productive relationships with others. It isn't easy to develop mindful awareness because the mind's default operating mode is internally focused. We teach our learning partners how to speak to an audience, and the first speech is the "Ice Breaker." We follow the Toast Master International program and supplement it with seminal content on epistemology, neuroscience, and social psychology. Speaking in front of an audience develops conscious awareness.
Know Yourself
Know Thyself is one of the three phrases engraved at the entrance of Apollo's temple in the antique city of Delphi. In ancient Greece, individuals from diverse areas would spend days at the temple to gain wisdom, which starts with knowing yourself. We facilitate brief conversations in a workshop setting and administer various personality assessments to initiate the self-discovery process for the learners.
Influence Techniques
Every interaction with another person involves the desire to "influence." Most humans are unaware of this human and natural phenomenon. We explain the dynamics of human exchanges using the seminal "conflict" paradigm and an initiative learning process about humanistic influence.
Cognitive Biases
Before Rene Descartes, humans in the known world believed in supernatural forces. They received directions and suggestions they believed came from those forces. "I think therefore I am": this phrase triggered rational thinking and changed the course of the civilization. However, other scientiss and philosophers such as David Hume and Jean Jacques Rousseax have discovered that humans act logically and emotionally simultaneously. Herbert Simon (1972) coined the term "bounded rationality" and later Daniel Kahneman (2013) confirmed "cognitive biases". We expose learners to the human evolution and help them understand the semi rational decision making process. Learners document their spiritual journey in the universe to analyze their most critical decisions.
Quantum Physics
Copernicus, Galileo, and Keppler are unique individuals who shifted the understanding of the universe to "heliocentrism." Newton's classical laws of motion were the first steps to discover how the universe functioned. In the early 20th century, Albert Einstein's work confirmed that the universe is also actually in a constant state of flux. All these discoveries lead to our understanding of atomic structure and energy as the source of our material lives. We set up a workshop where learners recall their knowledge of physics and explore the energy that supports their lives. This is a foundational part of the PD&G curriculum.
Socratic Questions
Our perception of reality is unique and incomplete. We need to partner with others to understand the reality and create our own truth. The method is to ask "intelligent" questions. Have you taken a course in your life how to ask "diagnostic" questions? Did you learn how to actively and empathetically listen to others to cement our humanistic connections? It's time for you to expand your knowledge and consciousness. We will deliver our research supported learning program called "Listen to Innovate". The rest is history.
Stoic Mindset
Once you go through the PD&G curriculum, the meaning of life will be different for you. Or can we say you will discover your meaning of life. However, no matter how skilled you are in living a "fulfilled" life you will encounter challing events in your journey. "Amor Fati": Stoic philosophers have discovered these challenges are real opportunities to sharpen your wisdom. They recommend to analyze the situation briefly and find ways of moving forward. We will expose you principles, and help to build your own set of values.
The PDG curriculum includes learning in three domains: economics, finance, and investments.
Dr. Burak Malkoc